Wants to build a strong career in a creative and progressive organization that offers personal as well as professional growth prospects.
Main responsibilites include:
Worked on Billing (BOSS) and Customer Care (including Contact Center and IN) Projects for different telco operators. Major projects were PTCL B&CC, SCO GSM-ITI and SCO IB&CSS. Main responsibilites included:
ZTE ChongQing Institute demanded me from ZTE Pakistan as a technical Support Engineer to work as part of their team. It was an honor for me to work in ZTE ChongQing institute, China.
I got the special opportunity by ZTE to get training of Call Center development and implementation in ZTE Research Institute located in ChongQing. During my 3 months stay in china I got the hands on training of Call Center development Activities. This gave me exposure to work in different culture and environment.
Major Subjects: Project Management (PMI Knowledge Areas)
Proposed Thesis: Impact of Replacing Key Stakeholders on the Performance of the Project
The purpose of the study is to define the impacts on project performance due to the change of key stakeholders during different phases of the project.
Major Subjects: Software Engineering, Project Management
Final Project: Vehicle Tracking System
The sole purpose of the project was to interface the GPS and GSM network and to develop a real time application residing on the GIS system, which can track the fleet of vehicles in the real environment.
Major Subjects: Mathematics A & B, Physics
Joined the Asterisk (Open Source PBX) workshop offered by OSRC from 2nd April 2008 to 4th April 2008.
As I have to manage the time and resources for different projects and I felt the need to improve my managing skills so I took part in the workshop for the better understanding of the “Project Time and Resource Management”.
Successfully completed the NGN Training arranged by ZTE for the technical staff.
DG SCO awarded the best performance certificate and reward for the year 2012-13.
It was an honour for me to receive the Certificate of Achievement by ZTE for participating as a key member (Module Manager Call Center Team) for achieving the CMMI Maturity level 2. My over all Performance was rated as “Good”.
Achieved 3rd prize in BITS, BYTES and Colors, All Pakistan software Competition held at Bahria Institute of Management and Computer Sciences, Islamabad, where the top 46 universities of the country represented their projects. Details at CIIT website.
Achieved 1st prize in “On the Spot Programming Competition” held in COMSATS Institute of Information Tech. Islamabad. I participated in senior category and Java was adopted as the programming language for the development in the competition.
During the Master degree, scholarships were awarded to the students who attain first three positions during each semester. I maintain my position in each semester and was awarded the scholarship through out my degree in form of fee reduction.
It was an honor for me that my institute selected me as team member who represented COMSATS Institute of Information Technology in different National level Competitions.
(The profile is last updated on 11 Dec 2013)